In the wake of our "warehouse" post we have received numerous emails along a similar vein:
"It's OK for yous and your highly trained Eames Elephants; but how do we get our USM Haller furniture into our flat?"
The simple answer - assuming you live in Germany - is "PREMIUM delivery"
Under normal conditions the Schenker delivery crews are only allowed to deliver to the door of your building.
It's a legal thing.
With "PREMIUM delivery", however, for a small additional fee not only will the furniture be brought into the room where it is required; but the carrier will also take away the packing for environmentally correct disposal.
Although "PREMIUM delivery" is particularly intended for USM Haller deliveries, it can however be booked for all smow orders. And while we can well imagine it maybe worthwhile for an Eames Lounge Chair and Ottoman from Vitra that need to be carried up to a fourth floor flat; for a moooi Rabbitt Lamp it would be a bit exaggerated.
Currently "PREMIUM delivery" is only available for deliveries within Germany. For deliveries outwith (smow) cannot make any guarantees that a similar service is available; but our experienced logistics team will use all their experience and contacts to make sure the delivery meets your requirements and the local conditions.
And in very rare cases the (smow)blog team will deliver the order personally; but only if the weather forecast is agreeable and you can assure us that you can bake like a Greek God/Goddess. Full details on how (smow) deliver orders can be found on the furniture delivery page.
